Shyne Support

How do I restore my subscription?

Open Shyne and go to the subscription screen. Tap "Restore purchases" at the bottom. Your subscription will be restored automatically if the same Apple ID was used to subscribe.

How do I cancel my subscription?

Shyne subscriptions are managed entirely by Apple. To cancel:

• Open the Settings app on your iPhone
• Tap your name at the top → Subscriptions
• Tap Shyne and select Cancel Subscription

You will retain access until the end of your current billing period.

How does the free trial work?

The annual plan includes a 3-day free trial. You will not be charged during the trial period. If you do not cancel 24 hours before the trial ends, your subscription will automatically begin and you will be billed $49.99 for the year.

I switched phones — will my data carry over?

Your habit data and routine are stored locally on your device. If you back up your iPhone via iCloud or iTunes and restore to your new device, your Shyne data will transfer. Your subscription can be restored on the new device using "Restore purchases".

I deleted the app — is my data gone?

Deleting the app removes all locally stored data including your routine and habit history. Your subscription is not affected and can be restored after reinstalling. Your data cannot be recovered after deletion.

How do I regenerate my routine?

Go to the Profile tab and tap Edit Profile. You can update your goals and preferences, and a new routine will be generated when you save.

Can I get a refund?

Refunds are handled by Apple, not by Shyne. To request a refund, visit reportaproblem.apple.com and sign in with your Apple ID.